Mentions légales
This Legal Notice concerns the ecommerce website operated under the domain:
mlle-champetrex.shop
Customer and general contact email:
1. Website
The website mlle-champetrex.shop is an ecommerce website through which customers may browse products and, where available, purchase goods using an online checkout.
The website uses Shopify ecommerce technology.
2. Website Contact
Questions concerning:
- Orders;
- Products;
- Payments;
- Returns;
- Refunds;
- Shipping;
- Delivery;
- Privacy;
- Website use; or
- Consumer complaints
may be sent to:
3. Mandatory Operator Identification
French law requires professional websites to disclose genuine identifying information concerning the business operating the website.
For a company, mandatory information may include the company's legal name, legal form, registered-office address, share capital where relevant, RCS and/or SIREN registration information, email and telephone contact details, VAT identification where applicable, together with information identifying the website hosting provider.
The domain name mlle-champetrex.shop is the commercial website identifier made available in this notice.
No company-registration number, VAT number, registered address, legal form, share capital, business telephone number or separate legal-entity identity is stated in this notice because no verified information of that nature has been supplied for publication.
No fictitious legal or registration information is represented as genuine.
4. Ecommerce Platform
The website operates using ecommerce technology supplied by Shopify.
Shopify provides technical infrastructure that may include hosting-related ecommerce services, shopping-cart functionality, checkout services and related technical systems.
The use of Shopify does not alter the website operator's responsibility to comply with legal obligations applicable to the sale of goods and operation of the website.
Shopify itself advises merchants selling in France to create and display their store policies and legal information.
5. Intellectual Property
Unless otherwise indicated, original content created specifically for mlle-champetrex.shop may be protected by applicable intellectual-property law.
This may include:
- Website text;
- Original graphics;
- Original design elements;
- Store-created photographs;
- Logos;
- Product presentation materials; and
- Other original works.
Third-party trademarks, product names, photographs, technologies and content remain the property of their respective rights holders where applicable.
No licence to reproduce protected materials is granted merely by access to the website.
Use permitted by applicable law remains unaffected.
6. Website Access
We make reasonable efforts to keep mlle-champetrex.shop available and technically functional.
Temporary interruption may occur due to:
- Maintenance;
- Hosting problems;
- Security measures;
- Network failures;
- Software updates;
- Third-party service outages; or
- Events beyond reasonable control.
Nothing in this notice excludes liability that cannot lawfully be excluded.
7. Product Information
We make reasonable efforts to provide clear information regarding products offered through the store.
Customers should review product descriptions, images, prices, sizes, colours, materials, specifications and other information made available before ordering.
Mandatory consumer rights remain applicable if a product is defective, misdescribed or non-conforming.
8. Consumer Protection
Consumers purchasing through mlle-champetrex.shop benefit from applicable mandatory consumer rights.
These may include the statutory right of withdrawal for qualifying online purchases, generally for at least 14 calendar days, subject to legal exceptions.
French consumers also generally benefit from the legal guarantee of conformity for two years following delivery.
Further information is available in our Return and Refund Policy and Terms of Service.
9. Personal Data
Personal information processed through mlle-champetrex.shop is handled in accordance with our Privacy Policy and applicable data-protection legislation.
Privacy enquiries may be sent to:
Where applicable, individuals may exercise rights concerning access, correction, deletion, restriction, portability, objection and withdrawal of consent.
Individuals may also have the right to complain to the CNIL.
10. Cookies
The website may use strictly necessary cookies and, where applicable, analytics, advertising or other optional technologies.
Certain non-essential cookies and trackers generally require prior consent under French rules, while technologies strictly necessary to provide a requested service may be exempt from consent requirements.
Where legally required, cookie choices should be presented through the website's consent interface.
11. Consumer Complaints
Customers should first send complaints to:
Please provide sufficient information to identify the relevant order and explain the issue.
We will make reasonable efforts to respond and seek an appropriate resolution.
12. Consumer Mediation
Under French consumer law, professionals must provide consumers access to an approved consumer-mediation mechanism and disclose the contact details of the mediator to which the professional has subscribed.
A consumer generally seeks mediation after first attempting to resolve the dispute directly with the professional. Consumer mediation is intended to provide an amicable dispute-resolution procedure and is free to the consumer.
No specific mediator is identified in this notice because the identity of the mediator actually appointed by the operator of mlle-champetrex.shop has not been supplied.
A mediator should not be named unless the business is genuinely affiliated with or has appointed that approved mediator.
13. External Links
The website may contain links to independent third-party websites.
Links are provided for convenience and do not necessarily constitute endorsement.
Third-party websites are governed by their own terms, privacy practices and legal notices.
14. Governing Framework
Operation of mlle-champetrex.shop and transactions with consumers in France are subject to applicable mandatory French and European Union law.
Nothing contained in this Legal Notice or other store policies is intended to deprive consumers of mandatory protections available under applicable law.
15. Changes to This Legal Notice
This Legal Notice may be amended when necessary to reflect changes in:
- Website operation;
- Business information;
- Applicable law;
- Service providers; or
- Store practices.
The current version will be made available through mlle-champetrex.shop.
16. Contact
For general enquiries concerning the website:
Website: mlle-champetrex.shop
Email: info@mlle-champetrex.shop
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